FREQUENTLY ASKED QUESTIONS

Is The Aura Room open?

Unfortunately, the physcial space is not yet hosting events. Some of our practitioners are offering in-person services that are being delivered in The Aura Room physical space, and we are offering virtual services and events through various online platforms. We appreciate your patience and will let you know as soon as the phsycial space is hosting events. If you are among the few that registered for our March New Moon Ceremony and would like a refund or to use your funds for alternative events, please email our admin team at admin@shamansisters.com.



What is your Delivery and Cancellation policy?

Our delivery and cancellation policies are unique to service bookings, event registrations and retreats. Please visit our Delivery and Cancellation Policy here for more information.



What is the best way to contact you?

The best way to contact us is through email at admin@shamansisters.com. We have a dedicated team of CS representatives that would love to hear from you.



Where can I find more information about the services you offer?

If you are interested in booking one of our practitioners but are looking for more information, please send us an email outlining the information that you would like before proceeding. Our dedicated customer service email is admin@shamansisters.com.